Test cooking without worries

You can try our products at home for 60 days. Because honestly, cookware is best tested in your own kitchen.

If it’s not quite what you expected, you can easily return your order for FREE within this period.

Return your order here

Want to return something? You can easily arrange it yourself!

  1. Register your return
  2. Drop off your return
  3. Your return is processed in our warehouse
  4. You get your money back within 14 days of receipt

Do you think you have a warranty claim?

Read the warranty terms and file your claim, and we will send you the new part.

Go to the warranty terms

Frequently Asked Questions

How many days do I have to return?

You can try our products at home for 60 days

The return does not work via the link

Returns can be made via our returns page. Always use the email address you used to place your order. You can find your order number in the order confirmation.

If the return process does not work, it may be because you are outside the return period or there is another issue. In that case, feel free to contact our customer service at support@culistack.com, and we will assist you immediately.

I no longer have the original box

It is not a problem if you no longer have the original packaging. Just make sure to pack your product securely and carefully in another box or bag so that it remains well protected during transport.

I have not received my money back yet

We ensure that you receive your money back within 14 days after your return has been received in our warehouse. We will refund the amount using the same payment method you used for your order.

If you have not seen a refund after 14 days, please feel free to contact our customer service at support@culistack.com. We are happy to assist you further.

What is the return address?

Through this link you can register your return. Your package will then be sent back to our warehouse.

CuliStack B.V.
Watermolen 6
4751 VK Oud Gastel
the Netherlands

This is not a visiting address.